Systematic Analysis of Critical Factors for Value Management in Cybersecurity
Keywords:
value management, cybersecurity, critical success factors, telecommunications, cyber securityAbstract
Existing studies indicate that cybersecurity ranks among the top priorities for IT spending in telecommunications organizations, and that value management is critical for defining effective cybersecurity policies and strategies that enable efficient resource allocation. This study aims to analyze and synthesize existing research on the critical factors underpinning the strategic relevance of value management in the cybersecurity of telecommunications organizations. A systematic literature review (SLR) following the PRISMA methodology was conducted across three phases: planning, execution, and reporting. The Consensus tool was used to search the Semantic Scholar, IEEE Digital Library, Scopus, and ScienceDirect databases, yielding 950 articles. After rigorous screening and eligibility assessment, 49 key articles were selected for qualitative synthesis. Python-based tools were used for bibliometric analysis. Results show that 2023 recorded the highest publication output, with the journal Sustainability leading in article distribution. Inter-institutional collaboration and organizational culture emerged as the themes generating the greatest research interest. Six recurring categories were identified, consolidating the critical success factors (CSF) of value management in cybersecurity within telecommunications companies. The findings suggest that effective cybersecurity value management requires a holistic, risk-based approach that integrates human, technical, and strategic dimensions. Organizations must prioritize continuous adaptation and resilience against evolving threats by leveraging collaborative ecosystems and information-sharing mechanisms. Furthermore, embedding cybersecurity within broader business, innovation, and value-creation agendas is essential for sustaining competitive advantage and stakeholder trust. Compliance with standards and the application of economic models for risk quantification ensure regulatory alignment and long-term financial sustainability.
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