The influence of personal factors on errors when interacting with a critical system

Authors

  • Antonio Alexnadre Moura Cosra Universidade Federal de Campina Grande
  • Luiz Antonio Pereira Silva
  • Felipe Barbosa Araújo Ramos
  • Ademar Sousa Neto
  • Dalton Cézane Gomes Valadares
  • Yuska Paola Costa Aguiar

Keywords:

Sistemas críticos, erro humano, fatores pessoais, aspectos emocionais e comportamentais., Critical systems, human error, personal factors, emotional and behavioral aspects.

Abstract

Even the most reliable systems can still be subject to human errors. When the system is considered critical, failures can lead to huge losses. When trying to understand the causes of these losses, the emotional and behavioral aspects of the system operator are ignored, considering only technical information that the user has. The objective of this paper is to verify if personal factors have any relation to the occurrence of errors when interacting with a critical system. This will contribute to elaborate accident prevention strategies focused on these factors in the future. The results of this study showed the existence of personal factors that exert a significant influence on the mistakes made.

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Published

2020-04-24

How to Cite

Moura Cosra, A. A., Pereira Silva, L. A., Araújo Ramos, F. B. ., Sousa Neto, A. ., Cézane Gomes Valadares, D. ., & Paola Costa Aguiar, Y. . (2020). The influence of personal factors on errors when interacting with a critical system. IEEE Latin America Transactions, 18(5), 931–937. Retrieved from https://latamt.ieeer9.org/index.php/transactions/article/view/2588

Issue

Vol. 18 No. 5 (2020): Ordinary Issue

Section

Articles